Usage Statistics

Every Residential service has a Statistics tab that shows exactly how much bandwidth you've used, how much is left, and how your connections are performing.

Where to find it

Go to Services, open your Residential service, and select the Statistics tab. The service's Setup tab also carries quick summary cards for the same service, so you don't have to open Statistics just to glance at your usage.

What's on the Statistics tab

• Today's usage: bandwidth used so far today.
• Last 7 days: a daily area chart showing your usage trend day over day.
• Total used vs. limit: cumulative bandwidth used against your package's quota.
• Remaining quota: the exact amount of bandwidth left, down to the kilobyte.
• Connections & success rate: total connection attempts and the share that completed successfully, over the last 7 days.

Failed and retried connections don't cost you data

A connection attempt that fails or gets retried transfers no data, so it never counts against your quota. Only completed connections do. This holds regardless of which rotation type or retry settings you're using.

Per-credential quota caps

If a credential has its own bandwidth quota cap, that credential stops authenticating once it hits its cap, even if the service as a whole still has quota remaining. See Credentials & Sub-Users for how caps work.

If the numbers seem inconsistent

Today's usage, the 7-day chart, and the totals are built from slightly different windows, so they can look out of sync at a glance. The remaining quota figure is the authoritative one. If anything else on the page seems to disagree with it, trust the remaining quota counter.