Troubleshooting & FAQ
General FAQ
Quick answers about Proxio, covering supported protocols, bandwidth, credential and IP-binding limits, sticky session length, whether failed requests use quota, API availability, trials, logging and login methods.
Short answers to the questions that come up most. For connection or billing problems, start at Troubleshooting: Start Here.
Billing & Wallet FAQ
Answers to Proxio billing questions, covering why a top-up hasn't credited, deposit bonus tiers, payment methods, how auto-renewal charges your wallet, pending orders, refunds and coupons.
Dashboard & Account
A guided tour of dashboard.proxio.net, showing where to manage your wallet, orders, credentials, and account settings.

